Shipping & Returns

Australian online orders: We have a shipping flat rate of $15.00 AUD and an express rate of $22.00 AUD for up to 5kg.

For items that arrive broken or damaged, take an immediate photograph of how they arrived and email baileywilsonproducts@gmail.com and we will guide you through the returns process.  For any items that arrive broken or faulty we will provide a replacement if we are notified within 21 days of receipt. Please do not dispose of the item until we have had the chance to chat with you.

Bailey Wilson Products will not be held liable for parcels lost in transit. In the event you have incorrectly entered information please reach out to baileywilsonproducts@gmail.com to update information.

Unfortunately, we do not offer returns if you change your mind on a purchase.